Frequently Asked Questions

Certainly. OurAssistants specializes in outsourcing and nearshoring talent, serving virtually any industry open to outsourcing, including finance, healthcare, and more.

Upon gaining a comprehensive understanding of the role, the necessary tools, and its integration into your organization, we proactively recruit in the market to match your specific requirements.

As you have the autonomy to select personnel, you can interview candidates to assess their alignment with your company culture. Additionally, we offer a variety of assessment tests, covering practical skills, deductive reasoning, and personality evaluations. The interview process is tailored to align with your organization's best practices.

In essence, sourcing high-caliber offshore Assistants involves a substantial amount of effort. After identifying a candidate, we conduct reference checks and English proficiency tests, ensuring they possess the necessary qualifications for the role. To further simplify the process, we take care of payroll and HR requirements on your behalf.

Our sourcing process from Discovery Call to onboarding typically takes as little as 1-2 weeks. 

The notable advantage is that your team will operate within your preferred time zone. Assistants generally adhere to a 9-hour workday, inclusive of a 1-hour lunch break, while part-time staff work for 4 hours each day.

Building trust with a virtual assistant hired through our agency involves a combination of careful selection, effective communication, and establishing clear expectations.